Integrated Management Policy

Integrated Management Policy

ISO 9.001:2015 QUALITY

ISO 14.001:2015 ENVIRONMENT


ENVIRONMENT, QUALITY, AND OCCUPATIONAL HEALTH AND SAFETY


As part of our Way of Being & Doing, our operations follow the Environment, Quality, and Occupational Health and Safety standards of excellence in the provision of non-medical services to Hospital Metropolitano Dr. Célio de Castro.


Therefore, we are committed to:


  • Protect the environment by preventing pollution and sustainably using resources, according to the type, scale, and significant environmental impacts resulting from our activities;
  • Comply with applicable legal requirements;
  • Comply with statutory requirements;
  • Continuously improve our processes and management methods;
  • Help improve public healthcare;
  • Ensure a pleasant, fair, and healthy work environment for employees;
  • Comply with safety rules to maintain an accident-free workplace;
  • Be a company that embraces diversity and inclusion.

The non-medical services included in the scope of the Integrated Management System are: 


  • Building maintenance;
  • Maintenance of hospital and medical equipment;
  • Parking lot;
  • Property security;
  •  Administrative services;
  •  Messaging;
  •  Inventory and logistics;
  •  Cleaning;
  •  Nutrition and dietetics;
  •  Property management;
  •  Vending machines and snack bars;
  •  Information and communication technology;
  •  Pest management;
  •  Linen services;
  •  Laundry services;
  •  Supply of medical gases;
  •  Help desk.